
Background: I am a black woman with thick, coarse hair that has been a source of frustration for me all of my life. Up until now, I have always struggled with taking care of my hair and relied on expensive stylists to maintain my 'do. About 3 years ago, I finally got fed up, went natural, and put my hair up into various braided styles. I wore braids for about 2 years until early this year when I decided it was time for a change. I relaxed my hair once again and was pleasantly surprised to find that my hair was a little past my shoulders. I started going to a Dominican hair salon for blowouts at the suggestion of a friend. Let's just say that after two months, my hair ended up damaged -brittle, lots of split ends, and lots of breakage. I stopped going to the salon, but the damage was done. I spent about a month struggling to do my hair on my own, but the breakage continued, and in the end I ended up at a more traditional hair salon for help. The stylist was okay: she cut my hair and helped to get the health of my hair back on track, but my job makes it difficult to maintain weekly appointments and I knew that I still needed to find a way to take care of my hair on my own. Also, while my hair was getting healthier, I was still experiencing reduced levels of breakage and split ends. I had seen the Wen infomercial several times this year and had always been intrigued. I started to do research on the internet, reading reviews on forums, watching the various video reviews on youtube. Initially, I decided to go with Hair One, the much cheaper Wen clone, which many have stated is just as good if not better than Wen. The first wash was with Hair One Dry Scalp formula. My hair looked and felt great. I thought I had found my miracle. However, it was not to be. I was never able to duplicate the results of that first Hair One wash. I tried all of the Hair One "flavors" (dry scalp, dry hair, etc), but still had disappointing results. So, after the failed Hair One experiment, I decided to make the leap and purchase the Wen Fig.
Review: I've been using Wen Fig Cleansing Conditioner for about a month now and I am thoroughly impressed. My split ends are a thing of the past. My hair is manageable -healthy, shiny, and feels incredible. I frequently receive compliments for the shine of my hair. It is phenomenally soft ... softer than my hair has ever felt, even after a relaxer. There has been legitimate hair growth. The important thing is that my hair routine is simple, quick, easy, and no longer a pain in the rear. With my reduced dependence on stylists, I am actually saving money by using a more expensive hair product. I love my hair now, with my only regret being that I did not start using Wen a lot sooner.
(For those who are wondering, here is the routine that is working for me: My hair is currently at mid-ear length. I wash my hair every 3 days, which was a big change from my previous routines where I washed my hair once a week. My "magic pump number" is 43: 20 pumps for initial cleanse + 20 pumps for second cleanse + 3 pumps used as a leave-in conditioner. I follow the wen instructional dvd instructions for black hair for the most part, going for the max times (3 min scrub/5 min conditioning). I also make sure to thoroughly rinse my hair before the initial cleanse and to use plenty of product to ensure thorough cleansing. My only major deviations are this: during the second cleanse, I let the Wen sit on my hair for 45 minutes for deep conditioning. Also, I add about half a teaspoon of coconut oil and half a teaspoon of extra virgin olive oil to the leave-in conditioner prior to application to my hair. After this, the only product I add to my hair is a light heat protectant spray. It has been about 4 weeks since my last relaxer, and I plan on waiting as long as possible before my next one.)
Hope this helps someone out there!

First let me say I LOVE WEN! I'm over 30 with naturaly curly hair. This stuff works! It keeps my hair clean and many smell wonderful. It's a bit expensive, but I find that I was going through more money on conditioner, because I needed a lot to get through my hair. This works out to be cheaper (for me.)
Now, why the 2 stars? Well, I have used the Sweet Almond Mint and really like that a lot, I have used the Lavendar and LOVE that, I have used the Fig, and Hate it! I know it's a strong word, but it's true!
I didn't like the smell. It reminds me of gross cough syrup. It does smell better after it's been rinsed out of your hair and such, but still not pleasing to me. Also, and I don't know why, I was loosing tons of hair. Not in clumps where it was super noticable or anything, but I have really thick hair, I'm afraid if my mom or someone with really thin hair used it, you would see bald spots. I had "tumbleweeds" of hair after every shower. It was awful.
I would highly recommend Wen, I would stick with a different one though.
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I'm 37 years old and since my hair turned curly at the age of 9 I've been looking for a way to cut down on the frizz. I can't say that this product does it alone, but it's part of a regimen that works for me. It's pricey, so once my hair was healthier, I switched to less frequent washes with it, but when I use a different shampoo, I use the Wen as a leave in conditioner and it really works.
My only problem was that the top was not secure in shipping and the product spilled. I contacted the company and although it took several weeks they more than compensated for the spill.
All in all, worth the effort.
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I used to have beautiful thick hair, that I would blow dry everyday. As I got older, I do not have time to blow dry everyday, and when I do is usually dry and frizzy. I have tried numerous shampoos, conditioners, oils, and styling products; and they all give me the same results. When I dry my hair naturally, my hair was dry, frizzy, puffy, and tangle. I was also losing a batches of hair everyday in the shower, when I brush my hair, and when ever I ran my fingers through my hair. I saw the info commercial for Wen, and I looked it up on Amazon. My first order was the Almond Mint, I loved the way it felt in the shower, the smell, and my hair stop falling off. However, my hair was still slightly frizzy, yet soft. After some research I ended up ordering the Fig for my next purchase, and I love it. While the smell of the shampoo when you first put it on is a bit strong, after the hair dries you can barely notice it; plus, after a while it becomes a very relaxing odor. My hair is soft, manageable, and I can let it dry on its own without the frizz. I also order the oil, which works great. I use it as a styling product, I use it twice a week after washing my hair and it makes my hair shine and it gives nice waves to my thick hair. I also ordered the styling cream, and the balm which works well, however for my next order I will problably just order the cleansing conditioner, and the oil. I'm so happy with my hair, I used to get so depressed to the point that I would wear my hair up everyday so no one would notice the dry, frizzy hair. Since I started using Wen, I have worn my hair down everyday. Is expensive, but I will spend the money if it means I can have beautiful hair again.
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I have very frizzy hair and it's been a challenge my whole life to tame it. The fig version of WEN works just great! I love the ease of one application instead of shampoo, rinse, repeat, rinse, conditioner, rinse, leave in, etc. In the past when a company came up with a shampoo/conditioner in one I always felt that would never work for me and it wouldn't. I don't know why but this does work!! I feel I have to mention though that I did try another flavor because it was on sale. It was the Tea Tree. Big mistake. Lucky for me it was only 16oz. because I actually had to throw most of the bottle away and order the Fig. The Fig and only the Fig for me.